What should be the response if a distributor calls to place an order that is shipping to their branch; but the quote that he wants to use is tied to a specific OEM and must be drop-shipped?
Tell the customer that we cannot place the order using the quote. If he wants to have it shipped directly to their branch, system price will apply. However, he can file for a rebate once they have sold it to that specific OEM. Also, we can only use the quote if the order is to be drop shipped to the OEM referenced on the quote.