Note: Do Not advise customer the account is on credit hold.
1. Enter customer's order as you would a standard order.
2. Fill out then e-mail the Credit Hold Inquiry Form (attached) to Kristopher Strode and copy Debbie Wilson and Elizabeth Cooper.
3. The Credit Hold Inquiry Form will be sent back indicating if the order will be released from Hold or why the account is on Hold and what action needs to be taken.